| Insurance
Basic
and CDW (Collision Damage Waiver) does not
include overhead damage, underbody damage, windscreen or
tyres.
Full
Cover does cover overhead damage, underbody damage,
a maximum of 1 windscreen replacement and a maximum of 2
tyre replacements.
All
Damage Cover is forfeited if:
-
the terms and conditions
of the rental contract are breached
-
the hirer is then responsible for the total costs of any
damage
-
the vehicle is submersed in or damaged by water or salt
water
-
driving under the influence of alcohol or drugs and on restricted
roads
-
willful damage such as standing or sitting on the
vehicle's roof or bonnet is strictly prohibited and is at
the hirers cost
The
hirer is responsible for any recovery costs that may occur
if the vehicle becomes bogged or stranded caused by driver
error regardless of the insurance excess / level of cover.
These
payments cover one accident only - in the event of an accident
the bond or additional insurance payment will be collected
again for the balance of the rental days. The loss or theft
of personal belongings or damage sustained to the vehicle's
interior fittings or equipment are not covered (except in
the case of collision damage)
Additional
cost
Government
Stamp Duty: Included in the daily rental rate.
GST:
Included in the daily rental rate.
One
Way Fee
Melbourne, Sydney, Brisbane & Cairns = $275
Adelaide = $365
Perth & Darwin = $600
Rental
charges
When calculating the number of days a vehicle is rented,
the day of pick up is counted as day one of the rental,
regardless of pick up time. The day of the vehicle’s return
is counted as the final day of the rental. When a rental
moves from one rate season to the next, the calculation
is based on both rates.
Rental
duration & kilometres
Minimum rental for all vehicles is 7 days. One Way rentals
are a minimum of 14 days.
Rentals
are based on unlimited kilometres.
Branch
hours for pick-up and drop-off
Sydney, Melbourne, Brisbane, Adelaide, Cairns, Darwin and
Perth.
Monday to Friday – 9.00am to 4.00pm
Weekends, Public Holidays by prior arrangement.
Licence
minimum/maximum age
A valid Driver's Licence from your Country of Origin or
Residence, or an International Licence is acceptable. The
minimum age is 25 years. The maximum age is 75 years. Arrangements
can be made for drivers aged between 21 and 24 and drivers
over 75 under special circumstances, subject to additional
insurance charges.
Cancellation
Other than for exceptional circumstances and then entirely
at the discretion of the manager, the following fees will
apply for cancellations after confirmation of booking (payment
of deposit):
A
$75.00 cancellation administration fee will apply to all
cancellations.
Within
30 days prior to pick-up: $500.00
Within
7 days prior to pick-up: 50% of rental cost
If
cancelled on day of pick-up or a No Show: No refund available
If
vehicle is returned early: No refund available
Bond
deposit
A deposit is required for all vehicles at time of pick up.
On return of the vehicle, provided no accident or damage
has occurred, the vehicle is completely clean with fuel
and gas tanks full, then the deposit will be returned to
the renter. Payments made via credit card.
Minimum
hire/one way hire
Minimum rental is 7 days. Minimum one way rentals are 14
days. NB: One way rentals are subject to a one way fee.
Change
of vehicle
We reserve the right to substitute a comparable or superior
vehicle at no extra cost in extreme circumstances. This
shall not constitute a breach of contract and does not entitle
the renter to any refund whatsoever.
Cleaning
fee
From $80 to $120 if the vehicle is not returned in reasonable
condition to the manager’s discretion. The vehicle must
be returned with the toilet emptied, otherwise a cleaning
fee of $100.00 will be charged.
Refunds
There are no refunds for vehicles returned earlier than
the agreed term on the rental contract.
Destination/road
restrictions
Vehicles may be driven in all states; however, restrictions
apply depending on road types and standards. All vehicles
can only be driven on recognised roads, ie roads shown on
maps.
Campervans
and motorhomes ARE RESTRICTED TO BITUMEN ROADS ONLY.
All
insurance and refundable money is waived if the above restrictions
are breached. Any damage and/or recovery costs are the customer’s
responsibility.
Repairs
All repairs / tyre replacements must be authorised by us
prior to any repair work proceeding. We will reimburse you
for expenses incurred in rectifying any authorised problems
on presentation of the relevant receipts. NB: Defective
parts or damaged tyres must be returned to our office for
inspection. We will not accept responsibility for hotel
or motel charges, meals or out of pocket expenses – in the
case of breakdown, liability will be limited to the refund
of hire charges for any days lost.
Service
All vehicles are covered by a national emergency roadside
breakdown service.
Traffic
infringements
We reserve the right to charge the renter for any speeding
or parking fines and/or accidents not reported on return
of the vehicle. ($30 admin fee will apply per fine.)
Prices
All prices are quoted in Australian dollars.
Please
note
We reserve the right to refuse any rental at its discretion.
For full terms and conditions or rental see the rental agreement.
Disclaimer
Rental rates, insurance rates and terms and conditions are
subject to change without notice.
Vehicles
and illustrations shown may be different to the actual vehicle
offered due to modifications and/or upgrades.
Liability
BikeRoundOz,
its Agents, Assigns and Contractors accept no responsibility
for and shall not be liable in respect of any loss, damage,
alterations, delays or changes arising from circumstances
outside its or its Contractors' control, such as, but not
solely, war or threat of war, riot, industrial dispute,
civil strife, fire, adverse weather conditions, terrorist
activity, natural and nuclear disaster, technical transport
problems, computer malfunction, cancellation of scheduled
or charter airlines, closure or congestion of airports or
ports, or financial failure of Contractors or depots. On
occasions BikeRoundOz is acting as an information and booking
resource for vetted suppliers. Your contract is with the
supplier directly and BikeRoundOz accepts no responsibility
for and shall not be liable in respect of any loss or damage
whatsoever. |